VetMoment

Franklin
FRANKLIN, TN 37064

(615)945-3155

www.vetmoment.com

 

COVID-19 Updates

 


 

Considering the current ongoing pandemic, the following practices will be adopted by VetMoment:

 While at this time we all are feeling healthy, if I or any of my staff members start to show any clinical signs of COVID-19 then all subsequent appointments will be cancelled or postponed.
 
 If you or a family member are sick, even if the signs are mild, or if you are quarantined after a known exposure or after travel, please reschedule your appointment. If your pet needs to be seen urgently, please call and I will try to help as much as I can via telemedicine or other options. Please note that telemedicine is only available to current clients of VetMoment that has a valid veterinary-client-patient relationship.
 
 We will maintain a 6-foot distance between all household members and ourselves, as recommend by the CDC guidelines for “social distancing.” We realize this is difficult and awkward but very important. Please consider letting us know if you are immunocompromised.
 
 All appointments will take place outside, in a garage or screened porch. For cats that cannot be confined in an enclosed outdoor space we will try to make the necessary adjustments.
 
 We may call you ahead of your appointment time to gather history and any concerns or questions over the phone, in order to minimize contact and exposure.
 
 If we do not have a recent weight on your pet we ask that you provide this information ahead of time – cats and small/medium dogs can be weighed while you hold them and step on a bathroom scale and then subtract your weight without the pet on the same scale, and larger dogs can be estimated. We will not be using our scale.
 
 We will bring only the equipment and tools absolutely necessary to the exam, and non-disposable equipment (such as the stethoscope) will be thoroughly disinfected between patients.
 
 We will wear masks and ask that any family member involved in the appointment also wears a well fitting mask over the mouth and nose at ALL times while the appointments lasts.