VetMoment FAQ's



Here are some frequently asked questions and answers. If you have additional questions that aren't covered here,

please feel free to text us at (615) 945-3155

pawprint What are your hours of operation?

We are open Monday through Friday and closed on Saturdays, Sundays and all major holidays. In case of Emergency, please Click Here.


pawprint  Do I need to have an appointment?

Yes, we require an individual appointment for each pet we examine in your home. To request appointment you can email us at or text at 615-945-3155.


pawprint  What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, Apple Pay, Cash and Check.


pawprint  Can I make payments?

No, payment is required in full at the time of the service or 24 hours prior to it.


pawprint  How much will my pet home veterinary care services cost?

We will discuss your pet’s needs in advance and provide you with a formal estimate via email prior to confirming your appointment. Should we need to change the plan upon examination we will provide you with a revised estimate of the cost before proceeding.


pawprint  What treatments and conditions could be treated with Home Veterinary Care?

Dr. Jartova provides mainly wellness care including examinations, vaccinations, deworming and prevention. She also treats acute problems including skin infections, ear problems, and eye infections. Chronic conditions management and diseases not requiring hospitalization or extensive diagnostics, obesity, wound management, and arthritis can also be well managed at home. Hospice, chronic pain, quality of life and euthanasia are often managed with more grace and relaxation at home than in a hospital setting.


pawprint  Can you provide medical advice over the phone, text or video conference?

Yes, we can provide remote medical advice service to all of our current customers, whose pets have recently been examined in person by VetMoment veterinarian. Please, inquire about our Telemedicine service and cost.

Dog with paw up
Bengal Cat